Leading Practice Resources

The resources provided below are meant to supplement and provide practical support to organizations striving to meet the Leading Practice Guidelines. Have a resource to suggest? Questions? Contact leanne@abilitiesmanitoba.org.

The Leading Practice Guidelines have been developed to outline the current consensus on leading practice in service delivery. The expected outcomes, should these guidelines be pursued by organizations, are:

  • Increased quality of services
  • Better consistency of services
  • Better outcomes for people
  • Shared vision and road map for service delivery
  • Competent, stable, confident workforce
  • Increased confidence in services

View the Leading Practice Guidelines here.

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What’s Worth Working For: Leadership for Better Quality Human Services – John O’Brien

John O'Brien outlines what leaders must do to ensure services improve. He reviews the vision, purpose and activities that organizations must engage in to transform. This would be a helpful…

  • Type:
    Document
  • Category:
    Core Practice

Citizenship for All: An Accessible Guide - Simon Duffy & Wendy Perez

This guide reviews why citizenship for all people is imperative and explores the seven keys to citizenship - purpose, freedom, money, home, help, life and love. 

  • Type:
    Document
  • Category:
    Core Practice, Rights & Responsibilities

Five Accomplishments – John O’Brien & Connie Lyle O’Brien

The five accomplishments provide a framework for assessing our ideas about the future. Increasing opportunity in these five areas of life is clearly the intended outcome of the Personal…

  • Type:
    Guide
  • Category:
    Core Practice

Imagine Canada - Sector Source

Sector Source connects charities and nonprofits with resources that help develop organizations and support the work you do for your communities.

  • Type:
    Website
  • Category:
    Core Practice

Community Living BC - Policy Foundations

CLBC policies, supports and services are guided by a strong commitment to community living for people with developmental disabilities. Our policies can be explored through a review of the…

  • Type:
    Guide
  • Category:
    Core Practice

National Alliance for Direct Support Professionals (NADSP) – Code of Ethics

Direct Support Professionals, agency leaders, policymakers, and people receiving support are urged to read the Code of Ethics and to consider ways that these ethical statements can be…

  • Type:
    Guide
  • Category:
    Core Practice

CQL – Quality in Practice Guide

Choosing services and supports is the foundation of being person-directed. A four-phase process outlines the key points in understanding options and making decisions. Some people choose to be…

  • Type:
    Guide
  • Category:
    Core Practice

CQL – Quality in Practice Guides – Accountability

Organizations that support people with disability are expected to be managed professionally and to have systems in place to prove their accountability for the tasks they accept.

  • Type:
    Guide
  • Category:
    Core Practice

CQL – Quality in Practice Guides – Data Systems

An organization’s data system is an important tool intended to guide decision making and provide valuable information about the work and direction of the organization.

  • Type:
    Guide
  • Category:
    Core Practice

CQL - Ontario 'Crosswalk of Quality'

The ‘Crosswalk of Quality’ is designed to demonstrate the practical application of quality enhancement tools from CQL | The Council on Quality and Leadership, in Ontario’s…

  • Type:
    Article
  • Category:
    Core Practice

CQL Webinar - Developing an Integrated Quality Management System

All organizations collect data. In this free webinar, we will explore how to use that data efficiently to promote organizational excellence. You probably collect data on staffing, finances,…

  • Type:
    Webinar
  • Category:
    Core Practice

Working with Competencies Manual - Hay Group

The greatest resource of any organization is its employees. Helping employees develop towards and attain the required skills, values and behaviours that are key to their jobs can contribute…

  • Type:
    Manual
  • Category:
    Core Practice

Development Resource Guide - Hay Group

This guide has been designed to help you plan your personal development. It is a comprehensive guide that includes all competencies in the Manitoba Family Services and Housing Working with…

  • Type:
    Guide
  • Category:
    Core Practice

University of Minnesota – Institute of Community Integration (Research & Training Centre)

Direct Support Professionals (DSPs) are the paid staff who support individuals with IDD to live their lives and enjoy the same opportunities and experiences as people without disabilities.…

  • Type:
    Website
  • Category:
    Core Practice

Safer Recruitment and Screening - NDS

This practice advice has been developed to assist service providers on how to use recruitment and screening processes to prevent potential abusers gaining employment. It provides useful tips…

  • Type:
    Guide
  • Category:
    Core Practice