Leading Practice Resources

Leading Practice Resources

The resources provided below are meant to supplement and provide practical support to organizations striving to meet the Leading Practice Guidelines. Have a resource to suggest? Questions? Contact leanne@abilitiesmanitoba.org.

The Leading Practice Guidelines have been developed to outline the current consensus on leading practice in service delivery. The expected outcomes, should these guidelines be pursued by organizations, are:

  • Increased quality of services
  • Better consistency of services
  • Better outcomes for people
  • Shared vision and road map for service delivery
  • Competent, stable, confident workforce
  • Increased confidence in services

View the Leading Practice Guidelines here.

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CQL – The Value of Direct Support Professionals

Direct support professionals (DSPs) provide personal assistance, including facilitating health, activities of daily living, and community integration, to people with disabilities and older adults.

  • Type:
    Factsheet
  • Category:
    Core Practice

CQL – Direct Support Professionals Turnover – Harmful Impact

Despite being the"backbone" of long term services and supports (LTSS) in the United States, direct support professionals (DSPs) "are among the nation's most vulnerable workers". Wages,…

  • Type:
    Factsheet
  • Category:
    Core Practice

CQL – Direct Support Professionals Turnover – Who Is Most At Risk

Recent estimates suggest the average organization supporting people with disabilities or older adults may see anywhere from 30% to 70% direct support professional (DSP) turnover a year. This…

  • Type:
    Factsheet
  • Category:
    Core Practice

DSP Recognition Program - Everyday Heroes Leadership Committee Packet

HeartShare's Everyday Heroes (EH) program recognizes the important contributions that direct support professionals make in the lives of individuals with developmental disabilities,…

  • Type:
    Sample
  • Category:
    Core Practice

How to Involve People with a Learning Disability in Choosing and Developing the Staff who Support them

We are committed to seeing people with a learning disability involved in choosing and developing the staff that support them. There are examples of good practice in services in East Sussex and…

  • Type:
    Guide
  • Category:
    Core Practice

Structured Interview

Instructions: This document contains example structured interview questions for agencies supporting persons with disabilities. The questions are based on the Community Support Skills Standards…

  • Type:
    Sample
  • Category:
    Core Practice

CQL Capstone - How to Use Data for Informed Decision Making

In this Capstone from CQL, How To Use Data For Informed Decision-Making, we’re looking at everything data – highlighting why it’s important, detailing who should be…

  • Type:
    Document
  • Category:
    Core Practice

CQL: Ontario 'Crosswalk of Quality' (PDF)

This source is referenced in the Leading Practice Guidelines section on Quality Measurement & Improvement.

  • Type:
    Document
  • Category:
    Core Practice