Leading Practice Resources

Leading Practice Resources

The resources provided below are meant to supplement and provide practical support to organizations striving to meet the Leading Practice Guidelines. Have a resource to suggest? Questions? Contact leanne@abilitiesmanitoba.org.

The Leading Practice Guidelines have been developed to outline the current consensus on leading practice in service delivery. The expected outcomes, should these guidelines be pursued by organizations, are:

  • Increased quality of services
  • Better consistency of services
  • Better outcomes for people
  • Shared vision and road map for service delivery
  • Competent, stable, confident workforce
  • Increased confidence in services

View the Leading Practice Guidelines here.

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What’s Worth Working For: Leadership for Better Quality Human Services – John O’Brien (PDF)

John O'Brien outlines what leaders must do to ensure services improve. He reviews the vision, purpose and activities that organizations must engage in to transform. This would be a helpful…

  • Type:
    Document
  • Category:
    Core Practice, General, Inclusion

Citizenship for All: An Accessible Guide by Simon Duffy & Wendy Perez (PDF)

This guide reviews why citizenship for all people is imperative and explores the seven keys to citizenship - purpose, freedom, money, home, help, life and love.  This resource is…

  • Type:
    Document
  • Category:
    Core Practice, General, Inclusion, Rights & Responsibilities

Five Accomplishments – John O’Brien & Connie Lyle O’Brien

The five accomplishments provide a framework for assessing our ideas about the future. Increasing opportunity in these five areas of life is clearly the intended outcome of the Personal…

  • Type:
    Document
  • Category:
    Connection, Contribution & Growth, Core Practice, General, Inclusion, Rights & Responsibilities, Voice, Wellbeing

National Alliance for Direct Support Professionals (NADSP) – Code of Ethics

Direct Support Professionals, agency leaders, policymakers, and people receiving support are urged to read the Code of Ethics and to consider ways that these ethical statements can be…

  • Type:
    Document
  • Category:
    Core Practice, General

CQL – Quality in Practice Guide: Beginning the Service Support Relationship

Choosing services and supports is the foundation of being person-directed. A four-phase process outlines the key points in understanding options and making decisions. Some people choose to be…

  • Type:
    Document
  • Category:
    Core Practice, Voice

CQL – Quality in Practice Guides – Accountability

Organizations that support people with disability are expected to be managed professionally and to have systems in place to prove their accountability for the tasks they accept.

  • Type:
    Document
  • Category:
    Core Practice, General, Rights & Responsibilities

CQL – Quality in Practice Guides – Data Systems

An organization’s data system is an important tool intended to guide decision-making and provide valuable information about the work and direction of the organization. Check out this…

  • Type:
    Document
  • Category:
    Core Practice, General

Working with Competencies Manual - Hay Group

The greatest resource of any organization is its employees. Helping employees develop towards and attain the required skills, values and behaviours that are key to their jobs can contribute…

  • Type:
    Document
  • Category:
    Core Practice

Development Resource Guide - Hay Group (PDF)

This guide has been designed to help you plan your personal development. It is a comprehensive guide that includes all competencies in the Manitoba Family Services and Housing Working with…

  • Type:
    Document
  • Category:
    Core Practice

Safer Recruitment and Screening - NDS

This advice has been developed to assist service providers on how to use recruitment and screening processes to prevent potential abusers from gaining employment. It provides useful tips that…

  • Type:
    Document
  • Category:
    Core Practice

Supervision and Safety - NDS

This advice has been developed to assist disability service providers on how to use management, supervision and training to reduce the risk of abuse, neglect and violence toward people with…

  • Type:
    Document
  • Category:
    Core Practice

Psychological Health and Safety in the Workplace - CSA Group

The vision for a psychologically healthy and safe workplace is one that actively works to prevent harm to worker psychological health, including in negligent, reckless, or intentional ways,…

  • Type:
    Document
  • Category:
    Core Practice

CLdS: Management of Personal Funds Policy (PDF)

Policy Statement: All individuals in receipt of Community Living disABILITY Services (CLDS) are encouraged to manage and make decisions about their personal finances to the best of their…

  • Type:
    Document
  • Category:
    Wellbeing

CQL Capstone - How to Use Data for Informed Decision Making

In this Capstone from CQL, How To Use Data For Informed Decision-Making, we’re looking at everything data – highlighting why it’s important, detailing who should be…

  • Type:
    Document
  • Category:
    Core Practice

Why Employment Matters: A Resource Guide by and for Self Advocates Interested in Pursuing Competitive, Integrated Employment

Created in September, 2021, this guides is helpful in supporting the transition of individuals with disabilities from sheltered workshops or segregated day settings to a job in the community…

  • Type:
    Document
  • Category:
    Contribution & Growth